Social and Relationship Capital
At SRF, we are committed to strengthening our social and relationship capital through transparent, trust-based, and sustained engagement with all stakeholders. Our focus on inclusive growth is reflected through responsible business practices, community development initiatives, and employee volunteering programmes. We continue to build enduring partnerships and contribute to societal progress through sustainable initiatives that create shared value. Through open communication and active stakeholder collaboration, we aim to enhance our social impact and reinforce our position as a responsible and trusted organisation.
Key Highlights
Our CSR activities are undertaken through SRF Foundation. The Foundation embodies our vision to contribute meaningfully to society and build stronger, more inclusive communities. It was established in 1982. During the year, our SRF Foundation received the following awards from government bodies, corporates, NGOs, etc. for promising contribution to the identified CSR focus areas, reflecting our concerted efforts to societal welfare.
CSR Times Award
Awarded by:
CSR Times
Focus area:
Education
Bhamashah Award
Awarded by:
Govt of Rajasthan
Focus area:
Education
NQAS Certification
Awarded by:
Ministry of Health and Family
Welfare
Focus area:
Health
We stand firm on our commitment directed towards development of the communities in which we operate, recognising that our long-term success is intrinsically linked to their well-being. This philosophy underpins our approach to Corporate Social Responsibility (CSR), which is focussed on addressing key social priorities and contributing meaningfully to the nation’s development. Our initiatives focus on areas that make a meaningful difference including:
- Education
- Vocational Skills Program
- Promotion of Art and Culture
- Healthcare
- Environmental Sustainability
Education
The Rural Education Program (REP), the flagship CSR initiative of the SRF Foundation, focusses on strengthening 110 government schools in underserved regions such as Nuh, Haryana, through a Public–Private Partnership model. The program adopts a holistic approach covering infrastructure development, academic enhancement, digital inclusion, and leadership development for headmasters and teachers.
Our Anganwadi Development Program (ADP) supported 308 Anganwadis by improving infrastructure, strengthening academics, promoting digital inclusion, and building the capacities of 297 Anganwadi workers and 267 helpers. These interventions positively impacted 14,567 children aged 0–6 years.
Together, these initiatives have improved enrolment, attendance, learning environments, and access to quality education, benefiting 45,000+ students and contributing towards holistic child development and sustainable community development.
Digital Transformation through HP WOW Bus (BCLC Program)
Objective of the Initiative
To bridge the digital divide among students, particularly young women, by providing access to practical computer education and essential digital skills required for higher education and employment.
Location of Initiative:
Government Girls College, Bhiwadi, Rajasthan
Activity Undertaken
The initiative introduced a mobile digital learning environment through the HP WOW Digital Bus, enabling hands-on digital literacy training using modern tools and technology.
Implementation
- Deployed a mobile digital lab equipped with computers and interactive panels
- Conducted the Basic Computer Literacy Course (BCLC) with training in typing, file management, internet usage, and digital communication
- Delivered regular and ongoing sessions to ensure continuous learning rather than one-time exposure
- Coordinated closely with college administration to integrate digital learning into the academic environment
Impact
- The Basic Computer Literacy Course has been instrumental in enabling individuals and communities to understand and effectively apply digital technologies in their daily lives. Widely appreciated by government representatives, educators, and community stakeholders, the program has consistently received outstanding feedback for its relevance and impact
- During the year, the initiative successfully empowered 3,000+ youth, who were certified through 160+ structured training batches, strengthening their digital competencies and employability
- Expanding its outreach, SRF Foundation conducted extensive digital empowerment sessions through its fleet of 11 Digital Buses across 7 states, reaching diverse groups including youth, college girls, Anganwadi workers, teachers, health workers, and ASHA workers. These efforts have significantly contributed to bridging the digital divide and fostering inclusive, technology-enabled growth at the grassroots level
Vocational Skills Program
Driven by our belief that skilling is a powerful catalyst for transformation, SRF Foundation focusses on delivering quality education and vocational training to underserved children and youth across India. We collaborate with likeminded partners to strengthen infrastructure in government schools, promote computer-aided learning, and enhance digital access for communities. Our initiatives are aligned with the National Education Policy (NEP) 2020, with a specific emphasis on vocational education for students from Classes VI to XII, enabling them to explore diverse career pathways and build practical, future-ready skills.
In line with this approach, we have partnered with multiple organisations to implement a collaborative skill development initiative aimed at empowering youth and to enhance employability and income opportunities. While our partners contribute technological expertise through the establishment of training centres, lab infrastructure, and curriculum design, SRF Foundation leads on-ground implementation, including community mobilisation, training delivery, and placement facilitation. This partnership enables the delivery of a comprehensive and impactful programme that creates meaningful opportunities for youth and contributes to the broader development of the communities we serve.
Basic Electrician Training Program
Program Overview and Key Highlights
Our flagship Basic Electrician Training Program is a skilling initiative aimed at empowering youth from marginalised and economically disadvantaged communities. Targeting young individuals between 18 and 35 years, with a strong focus on school dropouts and underprivileged youth, the program equips participants with industry-relevant technical and employability skills to access dignified and sustainable livelihoods.
The program is structured as an intensive four-month training course, conducted in three batches annually, benefiting approximately 100 youth each year per training ecosystem. It adopts a holistic skilling approach combining technical competency, practical exposure, and career-readiness.
Objective of the Initiative
- Skill Enhancement and Empowerment: To enhance the technical and vocational skills of underprivileged youth, including school dropouts, enabling them to become competent in the electrician trade
- Employment and Livelihood Promotion: To increase employability and create sustainable livelihood opportunities through targeted skill development and industry-relevant training
- Socio-Economic Upliftment: To support the economic advancement of marginalised families by empowering youth to achieve financial independence and stability. All our beneficiaries belong to vulnerable and marginalised groups
- Workforce Development and Equity: To develop a technically skilled workforce for local markets and industries, while contributing to reducing the income disparity between different socio-economic groups
Training Curriculum and Activities
Participants undergo a comprehensive four-month training program covering:
- Household electrical wiring and electrical systems
- Basic electrical equipment repair and maintenance
- Electrical safety standards and practices
- Soft skills including communication, workplace etiquette, and problem-solving
Training Delivery Includes
- Classroom-based theoretical instruction
- Extensive hands-on practice in fully equipped laboratories
- Guest lectures by industry professionals
- Exposure visits to industrial and workplace settings
- Alumni interactions for mentorship and motivation
Centres
- Mewat, Haryana
- Bhiwadi, Rajasthan
- Noida, Uttar Pradesh
- Bhopal, Bhind, Gwalior, Dhar in Madhya Pradesh
- Manali, Gummidipondi in Tamil Nadu
- Bengaluru, Karnataka
- Udham Singh Nagar, Uttarakhand
- Bharuch, Gujarat
Implementation
- Enrolment and placement – A total of 1,163 students enrolled in the program, with 893 successfully placed in relevant employment opportunities
- Industry Exposure – The program conducted 227 guest lectures and 92 exposure visits, providing students with practical insights and industry experience
- Recognition of achievement – 30+ convocation ceremonies were held to acknowledge and celebrate the accomplishment of the trainees
Our team undertook focussed initiatives to enhance education and infrastructure at Panchayat Union Middle School, Nambampatti. Key interventions included upgrading learning facilities, improving sanitation and hygiene infrastructure, and creating a more conducive environment for students.
These efforts contributed to better student engagement, attendance, and overall learning outcomes. The initiative reflects our commitment to strengthening grassroots educational ecosystems and supporting holistic child development. It also reinforces our approach of driving sustainable community impact through targeted and need-based interventions.
Teacher Training Room (Digital Innovation Hub)
Overview
Established under the Rural Education Program – Digital Innovation Hub Mewat, this initiative operates in collaboration with SCERT Gurugram and DIET Malab. The dedicated Digital Training Room is designed to strengthen teachers’ computer literacy, familiarise them with online learning platforms, and help them integrate digital tools into daily classroom teaching. The curriculum was designed to enable teachers to effectively use digital technologies in their schools, covering:
- MS Office & Basic Internet Skills
- Cyber Security
- Artificial Intelligence (AI)
- Virtual Lab Applications
Key Achievements in FY26
278 teachers were trained across multiple specialised batches:
- Digital Literacy: Multiple batches focussed on foundational computer skills
- Artificial Intelligence (AI): Batch of 50 teachers focussed on modern AI applications in education
- Virtual Labs: Batch of 50 teachers trained on utilising online tools for practical learning
Digital literacy program for youth – Mewat region
Overview
We undertake Basic Computer Training Program specifically tailored for rural communities in Mewat. This initiative aims to bridge the digital divide by equipping teachers and community members with essential technological skills for a rapidly evolving world. The program successfully trained and certified 230 local youth, helping them transition confidently into modern workplaces, open local businesses, or continue their higher studies.
Core Training Areas
The course provided students with practical, hands-on experience in:
- Basic Computer Tools (Hardware & Software fundamentals)
- Internet Safety & Digital Awareness
- Online Communication & Everyday Application
Promotion of Art and Culture
We continue to promote Indian art and culture under the SRF Virasat programme, implemented in collaboration with SPIC MACAY. The SRF Virasat programme seeks to preserve and promote Indian classical music and dance by providing young learners with opportunities to engage with renowned artists, build performance confidence, and showcase their talent, thereby fostering creativity, discipline, and cultural appreciation.
Under the Gurukul initiative, students are immersed in a traditional learning ecosystem where they receive training under the guidance of Parimal Sadhaphal. This initiative contributes to preserving the legacy of Pandit Ravi Shankar by ensuring that classical knowledge, values, and cultural traditions are sustained and passed on to future generations.
Promotion of Healthcare
Our healthcare initiatives were focussed on providing accessible and quality medical services to underserved communities in remote and hard-to-reach areas, where access to formal healthcare remained limited due to geographical constraints. During the year, we strengthened two key health interventions, including the Primary Health Centre in Nalchha block, Dhar district, Madhya Pradesh, which operated in line with Kalyakalp standards with a strong emphasis on cleanliness, sanitation, and infection control.
Additionally, the Mobile Health Van (Swasthya Sewa Van) catered to 15 villages in the Vagra block of Dahej, Gujarat, delivering free and quality healthcare services to vulnerable populations in and around the Bharuch district. We also enhanced service delivery through adherence to recognised quality standards and expanded its outreach to better serve underserved communities.
Environmental Sustainability
We continue to implement Natural Resource Management (NRM) interventions such as water harvesting and groundwater recharge, including sustained support for earthen dam structures developed in collaboration with partners like SPACE (Society for Promotion and Conservation of Environment).
Community-Led Water Stewardship through Rainwater Harvesting in the Aravali Hills
Location of Initiative
Tijara Block, Alwar District, Rajasthan
Objective of the Initiative
To address groundwater depletion in a drought-prone ecosystem by enhancing rainwater harvesting, improving groundwater recharge, and building long-term water resilience for both industrial operations and surrounding communities.
Activity
The initiative focussed on large-scale rainwater harvesting and groundwater recharge through the construction and restoration of earthen dams (paals), complemented by environmental restoration and village-level wastewater recharge solutions.
Implementation
- Constructed 11 new rainwater harvesting paals and de-silted existing structures to restore percolation and reduce evaporation losses
- Operated 164 functional paals across the project area to harvest monsoon runoff and recharge groundwater aquifers
- Installed village wastewater recharge pits to channel domestic wastewater into groundwater systems while improving sanitation
- Conducted long-term hydrological monitoring through rainfall measurement, groundwater-level tracking, and recharge assessments
- Implemented large-scale plantation programs, planting fruit and fodder trees to enhance soil moisture retention and ecosystem health
Impact
- Achieved 256.39 ha-m of groundwater recharge in FY26, exceeding annual extraction requirements and generating an excess recharge of 102.58 ha-m
- Delivered cumulative groundwater recharge of 3,813.66 ha-m (2006–2026), significantly surpassing statutory recharge commitments
- Enabled partial recovery of groundwater levels, with six monitored wells recording a rise and two previously dry wells becoming functional during the year
- Reclaimed over 10 hectares of farm land, improved crop productivity, and enhanced water availability for livestock
- Strengthened community resilience and environmental sustainability through integrated water harvesting, sanitation, and plantation initiatives
Customer Relationship
At SRF Limited, we remain committed to placing our customers at the centre of our operations, recognising that their success is integral to our continued growth and sustainability. We focus on building strong, long-term relationships by understanding evolving customer needs, consistently delivering high-quality products, and ensuring transparent and effective communication. This customer-centric approach enables us to foster partnerships grounded in trust and mutual value creation. Through continuous engagement and responsiveness, we strive to enhance customer satisfaction while driving innovation and operational excellence across our offerings.
To further strengthen these connections, we routinely gather and review customer feedback through regular engagement. The insights gained help us refine our offerings and enhance service standards on an ongoing basis. Our commitment to quality is reinforced through alignment to internationally recognised standards such as ISO 9001:2015, supported by robust quality control systems that consistently drive customer confidence and satisfaction.
Our businesses benefit from continuously engaging with their respective customers to better understand their evolving needs and expectations. Regular interaction helps us identify key issues and address concerns proactively, thereby enhancing customer satisfaction and trust. It also provides valuable insights into market trends and customer preferences, enabling more informed decision-making. By maintaining open communication channels, we are committed to building stronger relationships with our customers and deliver more personalised and effective solutions.
Product Labelling
Across our operations, we uphold strong standards of responsible product stewardship and are committed to providing detailed and accurate product information with transparency and clarity. Comprehensive labelling forms a key part of this approach, with each product clearly displaying essential details such as recommended usage, grade specifications, dimensions, gross weight and relevant regulatory information – enabling safe and effective use by customers.
To further support safe handling and compliance, we provide comprehensive documentation where required, including Safety Data Sheets, Zero ODS compliance details, handling instructions, and hazard classifications for regulated substances. Our Chemicals Business aligns not only with domestic regulatory requirements but also with internationally recognised frameworks such as the Globally Harmonised System (GHS), Classification, Labelling and Packaging (CLP) regulations, and the International Maritime Dangerous Goods (IMDG) Code, ensuring adherence to global safety and labelling norms.
Sustainable Product Offerings
At SRF, sustainability is integral to our product development philosophy and operational approach, guiding innovation, manufacturing, and growth. We remain committed to delivering solutions that balance environmental responsibility with affordability and scalability. By embedding design thinking, advanced technologies, and innovation into our processes, we develop products that meet evolving customer requirements while minimising environmental impact and optimising resource efficiency.
This commitment is reflected across our diverse portfolio. In Performance Films & Foil business, we offer ‘planet-first’ packaging solutions, including films with post-consumer recyclates, downgauged structures, mono-material recyclable solutions, and ultra-high barrier films that extend shelf life and reduce food waste. In fluorochemicals, we have progressively transitioned to lower global warming potential refrigerants, and as India’s only manufacturer of F134a and leading manufacturer of F32, we ensure quality, cost efficiency, and supply reliability through integrated capabilities. Our specialty chemicals business further advances this agenda by expanding beyond fluorine chemistry into complex custom synthesis and contract manufacturing, supporting innovation-led and sustainable growth.
Responsible Supply Chain
An effective and responsible supply chain is critical to the resilience and sustainability of our business. At SRF, we place strong emphasis on working closely with our suppliers, recognising that their operational, environmental, and ethical practices directly influence our own performance and the integrity of our products. We focus on nurturing long-standing partnerships grounded in transparency, collaboration, and mutual trust, while promoting shared accountability across every stage of the value chain.
To clearly communicate our expectations, we have a Supplier Code of Conduct that defines the standards and principles suppliers, manufacturers, and distributors are required to follow. The Code reflects our core values and reinforces our commitment to ethical conduct, regulatory compliance, and responsible sourcing across our supply network:
To reinforce responsible sourcing practices, we actively engage with our suppliers and procurement teams through regular training and awareness programmes. These sessions focus on adherence to our Supplier Code of Conduct, respect for human rights, and alignment with broader sustainability objectives, including the adoption of recycled and reused materials wherever feasible. Our ESG Committee oversees the policy/Supplier CoC for engagement with suppliers on ESG parameters.
For the procurement of critical raw materials, we have put in place long-term supplier partnerships underpinned by formula-based pricing models and automated ordering processes. These measures help ensure supply continuity while enhancing transparency, efficiency, and accountability across procurement operations. In addition, we support the “Make in India” initiative by progressively increasing the share of locally sourced raw materials, thereby strengthening domestic supply chains and promoting sustainable sourcing practices.
Impact of Social and Relationship Capital on other Capitals
Intellectual Capital
Enables knowledge-sharing, collaboration, and innovation through stakeholder engagement and relationships
Human Capital
Enhances employee engagement, motivation, and retention
Manufactured Capital
Improves operational efficiency and continuity through strong partnerships and community support
Natural Capital
Encourages responsible environmental practices through community awareness and collaborative sustainability efforts
Financial Capital
Strengthens revenue growth and long-term value through enhanced stakeholder trust and customer loyalty